Tier 2 – Managed Security Services

Actively reduce security risk with continuous monitoring, prioritized remediation, and expert security guidance.

Reduce attack exposure by continuously monitoring internet-facing systems before vulnerabilities become business risks.

Prioritize remediation efforts around the highest-risk vulnerabilities instead of wasting resources on low-impact findings.

Improve security posture through monthly reviews that convert findings into clear, actionable risk-reduction plans.

Strengthen recovery readiness by validating backup integrity and resilience before a disruption tests your defenses.

Protect cyber insurance eligibility by identifying identity, endpoint, and configuration weaknesses early.

Request a Quote for our Tier 2 – Managed Security Services!

Clients Who Choose Our Services

Why Businesses Trust Our Tier 2 – Managed Security Services

Helping businesses identify risks and prioritize security improvements.

Contego has been my computer support for at least 8 years. I am a 2 person professional organization. I receive immediate response when I need them and they have been able to walk us through all of our problems. As a small customer I receive great service, which is not always the case with service providers. I strongly endorse the help desk at Contego.

Sean McCarter

Managing Partner, McCarter Law

This is a great company to work with for your Managed IT Services. They have provided quick response to all of our cybersecurity and IT support issues. Give these guys a call if you need reliable IT support for your business.

Trey Mills

Oak Cliff Mirror and Glass

Michael was excellent at taking care of my problem. He replied in less than 10 minutes and fixed the problem in less than 5 minutes.

Jorge Perez

Community engagement manager, St. Philip’s School and Community Center

I’ve had a great experience working with Contego Solutions. Their team is consistently professional, reliable, and always willing to go the extra mile to make sure everything runs smoothly.
A special thank you to Jay V, he truly stands out. Jay always takes the time to help, no matter how busy things get. He’s patient, knowledgeable, and genuinely cares about resolving issues quickly and effectively. You can always count on him to follow through and make sure nothing is left unfinished.
It’s rare to find someone so responsive and dedicated, and Jay has made a big difference in our overall experience with Contego Solutions.
Highly recommend both the company and especially Jay V for anyone looking for dependable support and excellent service.

Waleska Schell

Choice Solutions

Contego is one of the most reliable IT companies I’ve had the pleasure of working with. They resolve any problems we have quickly, and make the whole process stress free. Huge shoutout to Jay, who has always been a huge help to me. Couldn’t recommend them more!

Caitlin Coon

Account Manager, Southwestern Interiors

I couldn’t do it without the expertise of this group! By far the best MSP in the Metroplex!

Christopher Daggett

IT Manager, Propac Inc.

Rating of 5 stars for Sean Kershaw of Contego Support! I had corrupted Microsoft Authenticator and needed to rebuild a corporate Outlook account on a new phone and a new computer. Sean was outstanding in every aspect of this support effort. Friendly, knowledgeable, insightful and worked very patiently unraveling the mess I had from changes in computer and mobile phone. Thank you for your assistance.

Greg Price

Partner, Seaton Hill

I would like to thank Jay R. for helping me with my printer. He was determined to figure out what the issue was and was able to fix it. Thank you Jay for always helping when needed and doing in a timely manner.

Kelliye Ward

Purchasing Director, Southwestern Interiors

Continuity Lessons From Long-Term IT Partnerships

How a Banking Institution Modernized IT Without Compromising Security or Daily Operations

Facing pressure to modernize, this banking client partnered with Contego to unify security and infrastructure change with minimal risk.

How a Non-Profit Ended Recurring IT Issues with Always-On Managed Support

Facing repeated disruptions and unreliable support, the organization gained stable operations, stronger security, and a trusted IT partner.

How A Manufacturing Company Reduced Network Risk While Improving Security Confidence and Performance

With managed firewall oversight and continuous monitoring, this manufacturing company strengthened protection and improved network performance with guidance from Contego Solutions.

HOW WE HELP

How Clients Benefit From Our Tier 2 – Managed Security

Vulnerability Management
Eliminate guesswork with prioritized remediation guidance that helps organizations with 25–150 users address their most significant security risks first.

Monthly Security Reviews
Receive monthly security reviews with actionable recommendations, threat intelligence updates, and clear next steps to continuously reduce risk.

Included Remediation Support
Keep security improvements moving with up to 2 hours of remediation work included each month to help address critical findings faster.

Awards & Certifications

Our Reliable Tier 2 – Managed Security Services

Gain ongoing security oversight that helps reduce vulnerabilities, improve resilience, and support stronger ratings.

Security Risk Management

Cybersecurity risks change constantly, which is why ongoing management is critical. On average, there is a hacker attack every 39 seconds.

Contego continuously monitors your external attack surface, reviews security findings, and provides expert guidance to help reduce exposure over time.

Instead of reacting to issues after they occur, your organization benefits from a structured approach focused on identifying, prioritizing, and addressing security risks before they become larger business problems.

Vulnerability Remediation Planning

Finding vulnerabilities is only the first step. Contego helps prioritize remediation efforts based on risk, business impact, and likelihood of exploitation.

By focusing attention on the issues that matter most, your team can make better use of resources, avoid alert fatigue, and address security weaknesses more efficiently.

Included remediation support helps accelerate progress on critical findings each month.

Security Posture Management

Strong security requires more than a single assessment.

Contego regularly reviews identity controls, endpoint security, and configuration settings to identify gaps that may increase risk.

These ongoing evaluations help organizations strengthen defenses, improve consistency across systems, and make informed decisions about future security investments while maintaining visibility into overall security posture.

Threat Monitoring & Intelligence

Emerging threats can quickly create new risks for organizations that lack visibility.

Contego combines continuous monitoring with threat intelligence relevant to your environment, helping you stay informed about security developments that may affect your business.

Regular reviews and actionable recommendations provide clarity on where attention should be focused to reduce exposure and strengthen defenses.

Backup Resilience Management

Backups play a critical role in business resilience, but they must be validated to be effective.

Contego helps verify backup integrity and recovery readiness through ongoing reviews designed to uncover issues before a disruption occurs.

Regular validation provides greater confidence that critical data can be recovered when needed and helps reduce the operational impact of data loss, ransomware, or system failures.

Our Elite Partners

Measured Support Behind Stronger Security Tiers

Companies Supported

3,723

End Users Supported

32 min

Avg Issue Resolution

We Don't Just Identify Risk. We Help Reduce It.

Many security providers stop at delivering alerts, reports, or scan results, leaving internal teams responsible for determining what to do next. Contego takes a more proactive approach.

Our Tier 2 Managed Security service combines continuous monitoring, vulnerability management, security posture reviews, threat intelligence, and monthly expert guidance to help organizations actively reduce risk over time.

Instead of overwhelming your team with technical findings, we prioritize what matters most, provide actionable recommendations, and include remediation support each month to help move critical security improvements forward.

The result is a structured security program that delivers ongoing visibility, expert oversight, and measurable progress toward a stronger security posture without the cost and complexity of a fully managed security operation.

Contego Solutions

Tier 2 – Managed Security

Turn Security Findings Into Action

Schedule a conversation with Contego to learn how continuous monitoring, expert guidance, and structured security management can strengthen your security posture over time.

Frequently Asked Questions

What is included in Tier 2 Managed Security services?

Tier 2 Managed Security includes continuous attack surface monitoring, vulnerability management with prioritized remediation guidance, backup integrity validation, security posture reviews, threat intelligence alerts, and monthly security reviews. The service also includes up to two hours of remediation work each month. The goal is to provide ongoing visibility, expert oversight, and actionable recommendations that help your organization actively reduce cybersecurity risk over time.

How is Tier 2 different from a security assessment or vulnerability scan?

A security assessment or vulnerability scan provides a snapshot of your environment at a specific point in time. Tier 2 Managed Security delivers continuous monitoring and recurring security management. Instead of simply identifying risks, Contego helps prioritize findings, reviews changes in your environment, provides ongoing recommendations, and supports remediation efforts. This creates a more proactive and sustainable approach to managing cybersecurity risk.

Is Tier 2 a good fit for my organization?

Tier 2 is designed for organizations with approximately 25 to 150 users that need active security management without the cost of a fully managed security program. It is particularly valuable for businesses concerned about cybersecurity risk, external security ratings, cyber insurance requirements, and maintaining a stronger security posture. Organizations looking for ongoing guidance and oversight often find this service to be an ideal fit.

Does Tier 2 include remediation and issue resolution?

Yes. Tier 2 includes up to two hours of remediation work each month to help address critical security findings and recommended improvements. If additional remediation is required, those services can be provided at the applicable Tier 2 rate. This approach helps organizations make steady progress on risk reduction while maintaining predictable service costs and ongoing security support.

Does Tier 2 include compliance management or incident response?

No. Tier 2 focuses on actively managing and reducing cybersecurity risk through monitoring, reviews, validation, and remediation guidance. It does not include compliance program management, full ownership of external systems, unlimited remediation, or incident response execution beyond light support. Organizations requiring those capabilities may need additional services that extend beyond the scope of Tier 2 Managed Security.

The Advantage of Our Tier 2 – Managed Security Services

Respond faster to emerging threats with intelligence alerts tailored to risks relevant to your environment.

Accelerate risk reduction with included remediation time that helps resolve critical security issues promptly.

Uncover exposed assets through continuous attack surface monitoring before attackers discover and exploit them.

Reduce alert fatigue by focusing security efforts on the vulnerabilities most likely to impact operations.

Improve external security ratings through ongoing risk management and measurable security posture improvements.

Request a Quote for our Tier 2 – Managed Security Services!

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