IT Services for Small Business

Practical IT support built around your operations.

Reduce recurring IT disruption with support shaped by more than 20 years of managed service experience.

Protect data with security-focused IT support from a provider that started as a managed firewall company.

Control support costs through practical service models designed around real operational IT needs.

Keep internal teams focused on higher-impact work with managed services trusted by 92 businesses.

Gain consistent service from a stable team with client relationships dating back to 2003.

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Our Clients

How We Drive Success

Long-term relationships built on service consistency, security focus, and technical expertise.

This is a great company to work with for your Managed IT Services. They have provided quick response to all of our cybersecurity and IT support issues. Give these guys a call if you need reliable IT support for your business.

Trey Mills

Oak Cliff Mirror and Glass

Rating of 5 stars for Sean Kershaw of Contego Support! I had corrupted Microsoft Authenticator and needed to rebuild a corporate Outlook account on a new phone and a new computer. Sean was outstanding in every aspect of this support effort. Friendly, knowledgeable, insightful and worked very patiently unraveling the mess I had from changes in computer and mobile phone. Thank you for your assistance.

Greg Price

Partner, Seaton Hill

Contego is one of the most reliable IT companies I’ve had the pleasure of working with. They resolve any problems we have quickly, and make the whole process stress free. Huge shoutout to Jay, who has always been a huge help to me. Couldn’t recommend them more!

Caitlin Coon

Account Manager, Southwestern Interiors

I would like to thank Jay R. for helping me with my printer. He was determined to figure out what the issue was and was able to fix it. Thank you Jay for always helping when needed and doing in a timely manner.

Kelliye Ward

Purchasing Director, Southwestern Interiors

Contego has been my computer support for at least 8 years. I am a 2 person professional organization. I receive immediate response when I need them and they have been able to walk us through all of our problems. As a small customer I receive great service, which is not always the case with service providers. I strongly endorse the help desk at Contego.

Sean McCarter

Managing Partner, McCarter Law

I couldn’t do it without the expertise of this group! By far the best MSP in the Metroplex!

Christopher Daggett

IT Manager, Propac Inc.

Michael was excellent at taking care of my problem. He replied in less than 10 minutes and fixed the problem in less than 5 minutes.

Jorge Perez

Community engagement manager, St. Philip’s School and Community Center

I’ve had a great experience working with Contego Solutions. Their team is consistently professional, reliable, and always willing to go the extra mile to make sure everything runs smoothly.
A special thank you to Jay V, he truly stands out. Jay always takes the time to help, no matter how busy things get. He’s patient, knowledgeable, and genuinely cares about resolving issues quickly and effectively. You can always count on him to follow through and make sure nothing is left unfinished.
It’s rare to find someone so responsive and dedicated, and Jay has made a big difference in our overall experience with Contego Solutions.
Highly recommend both the company and especially Jay V for anyone looking for dependable support and excellent service.

Waleska Schell

Choice Solutions

Long-Term IT Support for Growing Business Operations

How a Banking Institution Modernized IT Without Compromising Security or Daily Operations

Facing pressure to modernize, this banking client partnered with Contego to unify security and infrastructure change with minimal risk.

How a Non-Profit Ended Recurring IT Issues with Always-On Managed Support

Facing repeated disruptions and unreliable support, the organization gained stable operations, stronger security, and a trusted IT partner.

How A Manufacturing Company Reduced Network Risk While Improving Security Confidence and Performance

With managed firewall oversight and continuous monitoring, this manufacturing company strengthened protection and improved network performance with guidance from Contego Solutions.

Awards & Certifications

Small Business IT Services Built Around Operational Fit

Practical support for real IT complexity

Managed IT Support

Keep users productive

Managed IT support gives your business a structured way to handle day-to-day issues, user requests, device concerns, and recurring technology problems. Contego Solutions works as an extension of the business, helping employees stay productive while reducing the disruption caused by unresolved support needs.

Support can be shaped around your environment, internal resources, and service expectations, giving you practical coverage without adding unnecessary complexity.

Security Services

Protect critical systems

Security is built into small business IT service rather than treated as a separate afterthought. Contego Solutions began as a managed firewall company in 2002, and that foundation still informs its approach to protecting business systems, networks, and data.

Services may include managed firewall, security design, remediation support, endpoint protection, and practical guidance that helps reduce exposure while keeping the business able to operate efficiently.

Managed Networking

Improve network reliability

Reliable networks are essential for communication, application access, cloud services, and everyday productivity. Contego Solutions helps small businesses manage network performance, connectivity concerns, firewall configuration, and infrastructure planning so employees can work with fewer interruptions.

The goal is not just to keep equipment running. It is to create a network environment that supports operations, improves reliability, and gives leadership better visibility into future IT needs.

Endpoint Management

Control every endpoint

Endpoint management helps keep workstations, laptops, and user devices more consistent, secure, and supportable. Contego Solutions helps manage the technology employees rely on every day, including configuration, maintenance, troubleshooting, and support coordination.

For growing small businesses, this creates better control over the devices connected to the business, improves support efficiency, and reduces the operational drag caused by unmanaged or inconsistently maintained endpoints.

Backup and Recovery

Plan for recovery

Backup and disaster recovery planning helps protect business data from hardware failure, user error, cyber incidents, and operational disruption. Contego Solutions supports storage, archival, replication, recovery, and disaster recovery needs so your business has a more practical path back to operation when problems occur.

The focus is on protecting critical information and reducing uncertainty, giving decision-makers a clearer plan for resilience before an interruption becomes a larger business issue.

Cloud Support

Support cloud operations

Cloud and application support helps small businesses manage the systems that keep teams connected, productive, and informed. Contego Solutions assists with cloud solutions, application support, infrastructure planning, and ongoing management so technology investments remain aligned with business needs.

This support is especially valuable when internal teams are stretched, systems are becoming harder to manage, or leadership needs a more dependable partner for daily operations and future IT planning.

Our Elite Partners

Experience the difference with expert support

Companies Supported

32 Min

Average Issue Resolution Time

82%

First-Call Resolution Rate

IT Support That Fits the Way Your Business Works

Small business IT works best when it is aligned to how the business actually operates. Contego Solutions provides managed services, professional services, and IT support that help protect data, reduce disruption, and keep employees productive without forcing a one-size-fits-all model.

Support can function as a full outsourced IT department or as an extension of an internal team that needs additional expertise. From endpoint management and networking to backup, disaster recovery, cloud solutions, and managed firewall services, the focus stays on practical outcomes: stronger security, smoother operations, and better control over operational IT costs.

A Single Source for Essential IT Needs

Small businesses often carry more IT complexity than their headcount suggests. Contego Solutions helps you manage that complexity with dependable service, security awareness, and infrastructure expertise.

Managed services that reduce day-to-day technology interruptions
Help desk support that keeps users productive and issues moving
Managed firewall and security services rooted in the company’s original specialty
Backup, disaster recovery, replication, and recovery planning for data protection
Networking, cloud, endpoint, storage, and application support for daily operations

The result is a single source for IT needs, built around business continuity instead of scattered vendor management.

Experienced Support for Long-Term Stability

Choosing an IT provider is not just a technical decision. It affects service quality, security posture, employee productivity, and the amount of time leadership spends reacting to technology problems.

Founded in 2002, Contego Solutions has supported clients through major business disruptions while expanding from managed firewall services into full-service IT support. Long-term relationships, including clients retained since 2003, reflect a practical service culture focused on fit, consistency, and execution. For small businesses with meaningful IT demands, that stability matters when technology needs to work every day.

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Frequently Asked Questions

What does it services for small business typically include?

It services for small business covers a wide range of needs, including managed IT support, cybersecurity, managed firewall, networking, endpoint management, backup and disaster recovery, cloud solutions, and help desk support. You can rely on a single source for all your IT requirements, from day-to-day troubleshooting to long-term infrastructure planning. The approach is to act as an extension of your business, ensuring your systems are protected, efficient, and cost-effective.

What business outcomes can I expect from your IT support?

You can expect improved operational reliability, stronger data protection, and reduced IT-related disruptions. With a focus on customer service and security delivered with technical expertise, your business will see benefits such as:

Minimized downtime and faster issue resolution
Controlled technology costs
Enhanced user productivity
Scalable solutions that grow with your needs

How does the onboarding process work for new small business clients?

The onboarding process starts with a detailed assessment of your existing IT environment, focusing on your business goals, pain points, and security needs. From there, you receive a tailored support plan that aligns with your operations, whether you need full IT outsourcing or support for an internal team. Direct access to a Dallas-based team ensures a smooth transition and ongoing communication as your environment is brought up to best practices.

How are pricing and support structured for small businesses?

Support options are flexible, balancing all-you-can-eat managed services with cost-effective pay-by-the-hour models. Pricing is designed to fit the level of IT complexity and support your business requires, with transparent billing and no hidden fees. This structure allows you to control operational IT costs while benefiting from enterprise-level expertise and responsive service.

Why choose this provider for it services for small business over others?

You benefit from more than 20 years of experience, a Dallas-based team with deep technical expertise, and a track record of long-term client relationships. The focus is on being an extension of your business, combining customer service, security, and reliability. You receive consistent support from staff who know your environment, not a remote or outsourced help desk, and solutions are tailored to help you protect data and optimize business operations.