Microsoft 365 Services

Secure, managed Microsoft 365 that fits how you work.

Reduce Microsoft 365 disruption with support shaped by more than 20 years of managed IT experience.

Control licensing confusion with practical guidance that helps match users to the right Microsoft 365 tools.

Strengthen account security through a service model rooted in managed firewall and cybersecurity experience.

Keep in-house teams focused on higher-value work by shifting daily Microsoft 365 support to experienced IT staff.

Improve user productivity with Microsoft 365 configuration, support, and cloud guidance from a long-standing IT team.

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Our Clients

Service Consistency Clients Can Build Around

Long-term relationships are built on dependable support, security focus, and practical execution.

I couldn’t do it without the expertise of this group! By far the best MSP in the Metroplex!

Christopher Daggett

IT Manager, Propac Inc.

I would like to thank Jay R. for helping me with my printer. He was determined to figure out what the issue was and was able to fix it. Thank you Jay for always helping when needed and doing in a timely manner.

Kelliye Ward

Purchasing Director, Southwestern Interiors

I’ve had a great experience working with Contego Solutions. Their team is consistently professional, reliable, and always willing to go the extra mile to make sure everything runs smoothly.
A special thank you to Jay V, he truly stands out. Jay always takes the time to help, no matter how busy things get. He’s patient, knowledgeable, and genuinely cares about resolving issues quickly and effectively. You can always count on him to follow through and make sure nothing is left unfinished.
It’s rare to find someone so responsive and dedicated, and Jay has made a big difference in our overall experience with Contego Solutions.
Highly recommend both the company and especially Jay V for anyone looking for dependable support and excellent service.

Waleska Schell

Choice Solutions

Rating of 5 stars for Sean Kershaw of Contego Support! I had corrupted Microsoft Authenticator and needed to rebuild a corporate Outlook account on a new phone and a new computer. Sean was outstanding in every aspect of this support effort. Friendly, knowledgeable, insightful and worked very patiently unraveling the mess I had from changes in computer and mobile phone. Thank you for your assistance.

Greg Price

Partner, Seaton Hill

Contego has been my computer support for at least 8 years. I am a 2 person professional organization. I receive immediate response when I need them and they have been able to walk us through all of our problems. As a small customer I receive great service, which is not always the case with service providers. I strongly endorse the help desk at Contego.

Sean McCarter

Managing Partner, McCarter Law

This is a great company to work with for your Managed IT Services. They have provided quick response to all of our cybersecurity and IT support issues. Give these guys a call if you need reliable IT support for your business.

Trey Mills

Oak Cliff Mirror and Glass

Contego is one of the most reliable IT companies I’ve had the pleasure of working with. They resolve any problems we have quickly, and make the whole process stress free. Huge shoutout to Jay, who has always been a huge help to me. Couldn’t recommend them more!

Caitlin Coon

Account Manager, Southwestern Interiors

Michael was excellent at taking care of my problem. He replied in less than 10 minutes and fixed the problem in less than 5 minutes.

Jorge Perez

Community engagement manager, St. Philip’s School and Community Center

Microsoft 365 Support Built Around Real Operational Needs

How a Banking Institution Modernized IT Without Compromising Security or Daily Operations

Facing pressure to modernize, this banking client partnered with Contego to unify security and infrastructure change with minimal risk.

How a Non-Profit Ended Recurring IT Issues with Always-On Managed Support

Facing repeated disruptions and unreliable support, the organization gained stable operations, stronger security, and a trusted IT partner.

How A Manufacturing Company Reduced Network Risk While Improving Security Confidence and Performance

With managed firewall oversight and continuous monitoring, this manufacturing company strengthened protection and improved network performance with guidance from Contego Solutions.

Awards & Certifications

Microsoft 365 Services Built for Secure, Productive Work

Practical platform support and security alignment

Migrations

Reduce Transition Disruption

Microsoft 365 migrations require more than moving mailboxes or files. Contego Solutions helps plan transitions around users, data access, email continuity, permissions, and post-migration support. The process is built to reduce avoidable disruption and give decision-makers clearer expectations before changes are made.

Whether you are moving from an older platform or consolidating tools, the focus stays on a clean transition that supports productivity from day one.

Licensing

Control Microsoft 365 Costs

Microsoft 365 licenses can become difficult to manage as users, departments, and security needs change. Contego Solutions helps review license usage, align plans with real user requirements, and reduce unnecessary complexity in the environment. This supports better cost control without cutting tools your team depends on.

Guidance is practical and fit-based, helping your organization avoid overbuying while still supporting collaboration, email, security, and cloud productivity needs.

Email Support

Keep Email Dependable

Email remains one of the most business-critical parts of Microsoft 365. Contego Solutions supports Exchange Online configuration, mailbox administration, user issues, and mail flow troubleshooting while keeping security and continuity in view. The goal is to keep communication dependable and easier to support.

Support can also extend to shared mailboxes, distribution groups, access controls, and practical guidance for reducing avoidable email disruption across the organization.

Collaboration

Improve Team Collaboration

Microsoft Teams, SharePoint, and OneDrive need clear structure to stay useful as adoption grows. Contego Solutions helps organize collaboration spaces, permissions, file access, and user support so employees can find, share, and protect information more effectively.

This service supports day-to-day productivity while reducing the confusion that often comes from unmanaged folders, unclear ownership, duplicate workspaces, and inconsistent access practices.

Security Setup

Strengthen Account Security

Microsoft 365 security depends on practical configuration, user access control, and alignment with the rest of the IT environment. Contego Solutions brings security experience shaped by a managed firewall foundation and broader cybersecurity support, helping strengthen account protection and reduce avoidable exposure.

Support may include access review, policy guidance, MFA planning, security settings, and coordination with endpoint, backup, and incident response considerations.

User Support

Support Users Every Day

Microsoft 365 is not a set-and-forget platform. Users need help, settings change, and new business requirements appear over time. Contego Solutions provides ongoing support for administration, troubleshooting, user changes, and coordination with broader managed IT services.

This gives your team a reliable technical resource for everyday Microsoft 365 needs while helping internal IT staff focus on higher-impact projects and long-term improvements.

Our Elite Partners

Proven IT Experience Behind Your Microsoft 365 Environment

82%

First Call Resolution Rate

32 Min

Average Issue Resolution Time

Businesses Trusting IT Services

Make Microsoft 365 Easier to Manage and Support

Microsoft 365 works best when it is managed as part of the larger IT environment, not treated as a one-time software setup. Contego Solutions helps align Microsoft 365 with user needs, security requirements, device management, data protection, and everyday support.

The result is a more dependable platform for email, file sharing, collaboration, and productivity. For organizations with internal IT teams, the service can provide added capacity and technical depth. For companies seeking outsourced IT, it can become part of a broader managed services model built to protect data, reduce disruption, and control operational IT costs.

Support for the Microsoft 365 Tools Your Team Uses Daily

Microsoft 365 environments often grow unevenly as users, departments, devices, and security needs change. A structured service model helps bring the platform back under control while supporting the way people actually work.

Microsoft 365 tenant review and configuration support
Email, Teams, SharePoint, and OneDrive support
User access, permissions, and license guidance
Security-focused account and policy recommendations
Cloud support aligned with backup and recovery planning

With customer service and security delivered with technical expertise, Microsoft 365 becomes a practical operational foundation rather than another system for your team to manage alone.

Practical Microsoft 365 Guidance for Better IT Control

Microsoft 365 decisions affect productivity, security, storage, support load, and cost. Contego Solutions approaches the platform through the same practical lens used across managed services, professional services, and IT support: what protects operations, reduces unnecessary work, and fits the business.

Support can include user administration, migration planning, email and collaboration troubleshooting, licensing input, and security alignment. The goal is not to add complexity. It is to help your organization use Microsoft 365 more confidently, with a team that can support both the platform and the broader IT environment around it.

Discuss Your Microsoft 365 Environment

Gain clearer control of Microsoft 365, security, and user support.

Related IT Services for Microsoft 365 Environments

Frequently Asked Questions

What is included in managed microsoft 365 services?

Managed microsoft 365 services include support for email, Teams, SharePoint, and OneDrive, along with user access, licensing, and security configuration. You receive ongoing help desk support, tenant reviews, policy recommendations, and cloud guidance that fits your business operations. Services are delivered by a Dallas-based team with over 20 years of experience, ensuring your environment is secure and aligned with your daily needs.

How can microsoft 365 services help reduce operational IT costs?

Microsoft 365 services are designed to help you control licensing, streamline user support, and minimize downtime, which together can lower your overall IT expenses. By shifting everyday management and troubleshooting to experienced professionals, your internal resources stay focused on higher-value initiatives. This approach helps you avoid costly disruptions and ensures your tools are always aligned with current business requirements.

What is the process for migrating to microsoft 365 or optimizing an existing setup?

The process typically starts with a review of your current environment to identify user needs, security requirements, and operational gaps. After an initial assessment, you receive a tailored migration or optimization plan that covers:

Tenant configuration and security policies
User and license alignment
Integration with backup and disaster recovery
Clear communication with your team at every stage

Ongoing support ensures a smooth transition and continued operational fit.

How is pricing structured for microsoft 365 support and how quickly can it start?

Pricing is structured to fit your user count, support needs, and the complexity of your environment, whether you need full outsourcing or help for your internal IT team. You receive practical guidance on licensing and only pay for what you actually use. Most onboarding projects can start within days of agreement, with timelines based on your specific goals and environment size.

Why choose this team for microsoft 365 services instead of a generic provider?

You benefit from a Dallas-based team with more than 20 years of managed IT experience, a deep background in security, and a service model built around customer relationships. Unlike generic help desks, support is never outsourced and is designed to function as an extension of your business or IT department. Long-term client retention and a focus on both operational protection and user productivity set this approach apart from typical one-size-fits-all providers.