I would like to thank Jay R. for helping me with my printer. He was determined to figure out what the issue was and was able to fix it. Thank you Jay for always helping when needed and doing in a timely manner.
Secure desktop access with dependable managed support.
Reduce desktop sprawl with managed VDI backed by more than 20 years of operational IT experience.
Protect user access with security expertise from a provider that started as a managed firewall company.
Limit support delays through a staff-based help desk model with no outsourced help desk operations.
Control IT workload by letting in-house teams focus on higher-impact projects instead of desktop upkeep.
Support growth with a managed services team trusted by 92 businesses across complex IT environments.
Long-term client relationships built on service, security, and dependable execution.
I would like to thank Jay R. for helping me with my printer. He was determined to figure out what the issue was and was able to fix it. Thank you Jay for always helping when needed and doing in a timely manner.
Rating of 5 stars for Sean Kershaw of Contego Support! I had corrupted Microsoft Authenticator and needed to rebuild a corporate Outlook account on a new phone and a new computer. Sean was outstanding in every aspect of this support effort. Friendly, knowledgeable, insightful and worked very patiently unraveling the mess I had from changes in computer and mobile phone. Thank you for your assistance.
I couldn’t do it without the expertise of this group! By far the best MSP in the Metroplex!
Michael was excellent at taking care of my problem. He replied in less than 10 minutes and fixed the problem in less than 5 minutes.
Contego is one of the most reliable IT companies I’ve had the pleasure of working with. They resolve any problems we have quickly, and make the whole process stress free. Huge shoutout to Jay, who has always been a huge help to me. Couldn’t recommend them more!
Contego has been my computer support for at least 8 years. I am a 2 person professional organization. I receive immediate response when I need them and they have been able to walk us through all of our problems. As a small customer I receive great service, which is not always the case with service providers. I strongly endorse the help desk at Contego.
This is a great company to work with for your Managed IT Services. They have provided quick response to all of our cybersecurity and IT support issues. Give these guys a call if you need reliable IT support for your business.
I’ve had a great experience working with Contego Solutions. Their team is consistently professional, reliable, and always willing to go the extra mile to make sure everything runs smoothly.
A special thank you to Jay V, he truly stands out. Jay always takes the time to help, no matter how busy things get. He’s patient, knowledgeable, and genuinely cares about resolving issues quickly and effectively. You can always count on him to follow through and make sure nothing is left unfinished.
It’s rare to find someone so responsive and dedicated, and Jay has made a big difference in our overall experience with Contego Solutions.
Highly recommend both the company and especially Jay V for anyone looking for dependable support and excellent service.
Facing pressure to modernize, this banking client partnered with Contego to unify security and infrastructure change with minimal risk.
Facing repeated disruptions and unreliable support, the organization gained stable operations, stronger security, and a trusted IT partner.
With managed firewall oversight and continuous monitoring, this manufacturing company strengthened protection and improved network performance with guidance from Contego Solutions.
A managed desktop strategy starts with understanding how users work, what applications they rely on, and where endpoint management creates friction. Contego Solutions helps assess desktop requirements, access needs, security concerns, and support expectations before recommending a practical model.
The outcome is a roadmap that reduces unnecessary complexity, supports daily productivity, and gives leadership a clearer view of cost, control, and operational fit.
VDI design should account for performance, application compatibility, user roles, storage, network readiness, and administrative overhead. Contego Solutions supports planning and implementation with a focus on stable access and manageable operations.
Instead of pushing a one-size-fits-all platform, the process centers on whether virtual desktops will actually improve support, strengthen control, and reduce the burden on internal IT teams or business leaders.
Desktop environments are a common path to business disruption when access, permissions, and endpoint security are loosely managed. Contego Solutions brings a security-first background to managed desktop and VDI, shaped by experience that began with managed firewall services.
Access policies, endpoint oversight, and security tools can be aligned with your operating model so users stay productive while data protection remains a central priority.
Application access is often the deciding factor in whether a managed desktop model succeeds. Contego Solutions helps evaluate which applications should be delivered through VDI, which should remain local, and how users should access business-critical tools.
This practical approach helps avoid unnecessary disruption, improves user adoption, and supports a more consistent desktop experience across devices, roles, and work locations.
Managed desktop support is most valuable when users can get help without adding constant pressure to internal IT. Contego Solutions supports desktop incidents, access issues, configuration needs, and user questions through a service model built around customer focus and technical expertise.
For teams with internal IT, this can extend capacity. For outsourced environments, it provides a dependable single source for desktop support and operational oversight.
A reliable desktop environment should be planned with backup, recovery, and continuity in mind. Contego Solutions helps connect managed desktop and VDI decisions with broader infrastructure, storage, backup, and disaster recovery considerations.
This helps reduce avoidable downtime, protect important data, and create a more resilient operating foundation without separating desktop planning from the rest of your IT environment.
Managed desktop and VDI give your team consistent access to the applications, files, and workspaces they need without making every endpoint a separate management problem. Contego Solutions helps align the desktop environment with your security, support, and cost-control goals.
For organizations with internal IT, this can reduce the day-to-day burden of desktop maintenance and user support. For companies seeking outsourced IT, it creates a more controlled foundation for access, updates, endpoint oversight, and recovery planning. The result is a desktop strategy built around operational fit, not unnecessary complexity.
A managed VDI environment should make daily work easier while giving leadership clearer control over risk, support, and long-term cost. Contego Solutions focuses on practical design, stable management, and service quality that fits how your people actually work.
This approach helps protect data, improve productivity, and reduce the strain caused by fragmented desktop environments.
VDI is not the right fit for every environment, and that is why the planning process matters. Contego Solutions evaluates the operational realities behind your desktops: applications, user roles, network performance, security needs, backup requirements, and support expectations.
The goal is to help you make a sound decision before investing in infrastructure or cloud resources. With more than 20 years in managed services, Contego Solutions brings a practical view of what should be centralized, what should remain endpoint-based, and how the support model should be structured for long-term reliability.
Get a practical path to secure, easier desktop access.
A managed desktop/virtual desktop infrastructure (vdi) service gives you centralized management of desktops, secure access for remote and on-site teams, and ongoing support. You get:
This service is designed to keep your team productive while protecting your data and reducing IT headaches.
Managed desktop/virtual desktop infrastructure (vdi) helps you control and lower operational IT costs by streamlining desktop management, reducing hardware expenses, and minimizing downtime. Centralized updates and security mean less risk of disruption, while scalable licensing lets you match costs to actual business needs. You gain predictable budgeting and fewer surprise expenses, all while supporting secure, flexible work for your teams.
The onboarding process starts with a thorough assessment of your current IT environment and business needs. Then, a tailored migration and deployment plan is created, addressing user access, application compatibility, and security requirements. You receive clear communication at every step, including timelines and key milestones, to make the transition smooth and minimize business disruption.
Pricing for virtual desktop solutions is typically based on the number of users, level of support required, and any custom integrations you need. Costs are designed to be predictable, usually a monthly per-user fee, so you can plan your IT budget confidently. There are options for scaling up or down as your business changes, and a buffer is included for unexpected projects or support needs.
This service stands out through a combination of local, Dallas-based support, long-term client relationships, and a focus on being an extension of your business, not just a vendor. You benefit from: