Enterprise Managed IT Services

Managed IT built for complex operations.

Reduce daily IT disruption with managed support backed by more than 20 years of provider experience.

Protect data and operations with security-focused IT from a company that started in managed firewall.

Control IT costs with flexible support models designed around your environment, not a one-size plan.

Free internal teams for higher-impact work with outsourced support trusted by long-term clients since 2003.

Get a single source for IT needs, from help desk and networking to backup, cloud, and recovery planning.

Request a Quote for our Enterprise Managed IT Services

Our Clients

Trusted for Long-Term IT Support

Client relationships built on service consistency, security focus, and dependable execution.

Contego is one of the most reliable IT companies I’ve had the pleasure of working with. They resolve any problems we have quickly, and make the whole process stress free. Huge shoutout to Jay, who has always been a huge help to me. Couldn’t recommend them more!

Caitlin Coon

Account Manager, Southwestern Interiors

I’ve had a great experience working with Contego Solutions. Their team is consistently professional, reliable, and always willing to go the extra mile to make sure everything runs smoothly.
A special thank you to Jay V, he truly stands out. Jay always takes the time to help, no matter how busy things get. He’s patient, knowledgeable, and genuinely cares about resolving issues quickly and effectively. You can always count on him to follow through and make sure nothing is left unfinished.
It’s rare to find someone so responsive and dedicated, and Jay has made a big difference in our overall experience with Contego Solutions.
Highly recommend both the company and especially Jay V for anyone looking for dependable support and excellent service.

Waleska Schell

Choice Solutions

Contego has been my computer support for at least 8 years. I am a 2 person professional organization. I receive immediate response when I need them and they have been able to walk us through all of our problems. As a small customer I receive great service, which is not always the case with service providers. I strongly endorse the help desk at Contego.

Sean McCarter

Managing Partner, McCarter Law

I couldn’t do it without the expertise of this group! By far the best MSP in the Metroplex!

Christopher Daggett

IT Manager, Propac Inc.

Rating of 5 stars for Sean Kershaw of Contego Support! I had corrupted Microsoft Authenticator and needed to rebuild a corporate Outlook account on a new phone and a new computer. Sean was outstanding in every aspect of this support effort. Friendly, knowledgeable, insightful and worked very patiently unraveling the mess I had from changes in computer and mobile phone. Thank you for your assistance.

Greg Price

Partner, Seaton Hill

This is a great company to work with for your Managed IT Services. They have provided quick response to all of our cybersecurity and IT support issues. Give these guys a call if you need reliable IT support for your business.

Trey Mills

Oak Cliff Mirror and Glass

Michael was excellent at taking care of my problem. He replied in less than 10 minutes and fixed the problem in less than 5 minutes.

Jorge Perez

Community engagement manager, St. Philip’s School and Community Center

I would like to thank Jay R. for helping me with my printer. He was determined to figure out what the issue was and was able to fix it. Thank you Jay for always helping when needed and doing in a timely manner.

Kelliye Ward

Purchasing Director, Southwestern Interiors

Long-Term IT Outsourcing That Holds Up Over Time

How a Banking Institution Modernized IT Without Compromising Security or Daily Operations

Facing pressure to modernize, this banking client partnered with Contego to unify security and infrastructure change with minimal risk.

How a Non-Profit Ended Recurring IT Issues with Always-On Managed Support

Facing repeated disruptions and unreliable support, the organization gained stable operations, stronger security, and a trusted IT partner.

How A Manufacturing Company Reduced Network Risk While Improving Security Confidence and Performance

With managed firewall oversight and continuous monitoring, this manufacturing company strengthened protection and improved network performance with guidance from Contego Solutions.

Awards & Certifications

Enterprise Managed IT Services Built Around Fit

Practical support for complex environments

Help Desk Support

Keep Users Productive

Enterprise help desk support gives employees a reliable path to resolution when systems, access, devices, or applications interrupt the workday. Contego Solutions aligns support around the way your organization operates, helping reduce recurring issues and unnecessary escalation.

Because the help desk is not outsourced, users get support from a consistent team that understands your environment, your priorities, and the business impact of delays.

Endpoint Management

Improve Device Control

Endpoint management helps control the devices your people depend on every day. Contego Solutions supports workstations and related systems with practical oversight that improves visibility, reduces preventable issues, and supports better security hygiene.

This includes attention to configuration, updates, user access, and ongoing support needs, giving leadership and internal IT teams a clearer view of device health across the organization.

Managed Networking

Stabilize Network Access

Network performance affects nearly every part of the business, from file access and cloud applications to communication and security. Contego Solutions provides managed networking support that helps maintain reliable connectivity, troubleshoot performance issues, and plan infrastructure improvements.

The work is grounded in real operational needs, helping your organization avoid fragmented fixes and keep network decisions aligned with uptime, security, and cost control.

Firewall and Security

Protect Critical Systems

Managed firewall and security support are core to Contego Solutions’ history. The company started as a managed firewall provider in 2002 and continues to treat security as a foundation of managed IT, not an add-on.

Support can include security design, remediation, incident response coordination, and layered protection using trusted security platforms, helping your organization protect data while keeping systems usable for the people who rely on them.

Backup and Recovery

Plan for Reliable Recovery

Backup and disaster recovery planning help protect operations when data loss, outages, or unexpected disruption occur. Contego Solutions supports storage, archival, replication, backup, and recovery planning with a focus on practical business continuity.

The goal is to make recovery planning understandable and actionable, so your organization knows what is protected, where risk remains, and how IT can support operational resilience.

Cloud and Apps

Support Cloud Workflows

Cloud and application support helps your organization manage the platforms employees use to communicate, collaborate, and serve customers. Contego Solutions works as an extension of your business or IT department, supporting cloud solutions and application needs alongside the rest of your environment.

This connected model reduces finger-pointing between vendors and gives decision-makers a clearer path for support, planning, and ongoing improvement.

Our Elite Partners

Proven Managed IT Experience for Demanding Environments

Companies Supported

3,700+

End Users Supported

32 Min

Average Issue Resolution Time

Managed IT That Strengthens Daily Operations

Enterprise managed IT should do more than close tickets. It should give your people a dependable operating foundation, reduce preventable disruption, and help leadership make better technology decisions.

Contego Solutions supports environments with meaningful IT complexity, whether you need full outsourced IT or an extension of an internal department. Support is grounded in managed services, professional services, and IT support, with security built into the model from the start.

With experience dating back to 2002, Contego Solutions brings practical service alignment, infrastructure knowledge, and continuity that helps protect data, optimize business operations, and reduce operational IT costs.

One Support Model for Complex IT Needs

Your IT environment needs a support model that fits how the business actually works. Contego Solutions helps reduce complexity through coordinated services across users, endpoints, networks, cloud, backup, and security.

Help desk support that keeps employees productive
Endpoint management to improve control and visibility
Managed networking for reliable access and performance
Backup and disaster recovery planning to protect operations
Cloud and application support aligned to business needs

The result is a practical, service-first IT structure that supports daily work while giving decision-makers clearer control over risk, cost, and capacity.

Security-Minded Support With Operational Discipline

Security, service quality, and technical depth should not be treated as separate priorities. Contego Solutions brings them together through an approach shaped by long-term client relationships and a background that began with managed firewall services.

That history matters when your organization depends on stable access, protected data, and support that understands the business impact of downtime. Contego Solutions can help assess your current model, identify gaps, and support the systems your employees rely on every day.

For organizations with internal IT, the team can extend capacity. For those seeking outsourcing, Contego Solutions can serve as a single source for IT needs.

Discuss Your Managed IT Needs

Get a practical view of your support model, risks, and next steps.

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Frequently Asked Questions

What does enterprise managed IT services cover for my business?

Enterprise managed IT services provide a comprehensive support structure for your entire IT environment. You gain access to help desk support, endpoint management, managed networking, backup and disaster recovery, cloud and application support, and security services. This approach is designed to act as an extension of your internal team, protecting your data, reducing operational IT costs, and supporting productivity across your organization.

How can enterprise managed IT services help reduce disruption and downtime?

With enterprise managed IT services, your business benefits from proactive monitoring, fast incident response, and coordinated support across users, devices, and networks. This minimizes daily IT disruptions and helps keep employees productive. By protecting critical systems and providing reliable backup and recovery planning, you reduce the risk of unplanned downtime and maintain business continuity.

What is the onboarding process like for new enterprise managed IT services clients?

The onboarding process is practical and focused on understanding your unique IT environment. It typically includes:

An in-depth assessment of your current infrastructure, risks, and support needs
Clear documentation of systems, workflows, and business requirements
A collaborative transition plan to minimize disruption
Direct communication with your team to ensure alignment and service fit

This ensures support is tailored to your organization’s day-to-day realities from the start.

How are pricing and support models structured for enterprise managed IT services?

Pricing and support models are designed around your specific environment, not a one-size-fits-all plan. Flexible options include all-inclusive managed services, cost-effective hourly support, or a blended model that aligns with your operational needs and budget. This approach helps you control IT costs while ensuring you only pay for the level of service that fits your business.

What makes this provider different from other enterprise managed IT services companies?

You receive support from a Dallas-based team with more than 20 years of experience, who act as an extension of your business rather than a generic vendor. The focus on customer service, security, and technical expertise is built into every process. Long-term client relationships, local staff (no outsourced help desk), and a track record of stability through market cycles mean you get consistent, high-quality service that protects your operations and adapts as your needs evolve.