Engineering Firm IT Services

IT support built for technical teams.

Reduce CAD and file access disruptions with IT support shaped by more than 20 years of experience.

Protect project data with security expertise rooted in managed firewall services since 2002.

Support in-house IT teams so they can focus on higher-impact engineering and infrastructure work.

Control IT costs with managed services built around practical fit, clear support, and operational needs.

Work with a stable team trusted by long-term clients, including relationships maintained since 2003.

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Our Clients

Trusted IT Support for Long-Term Operations

Service-first IT support built for security, stability, and practical business fit.

Contego is one of the most reliable IT companies I’ve had the pleasure of working with. They resolve any problems we have quickly, and make the whole process stress free. Huge shoutout to Jay, who has always been a huge help to me. Couldn’t recommend them more!

Caitlin Coon

Account Manager, Southwestern Interiors

I’ve had a great experience working with Contego Solutions. Their team is consistently professional, reliable, and always willing to go the extra mile to make sure everything runs smoothly.
A special thank you to Jay V, he truly stands out. Jay always takes the time to help, no matter how busy things get. He’s patient, knowledgeable, and genuinely cares about resolving issues quickly and effectively. You can always count on him to follow through and make sure nothing is left unfinished.
It’s rare to find someone so responsive and dedicated, and Jay has made a big difference in our overall experience with Contego Solutions.
Highly recommend both the company and especially Jay V for anyone looking for dependable support and excellent service.

Waleska Schell

Choice Solutions

I would like to thank Jay R. for helping me with my printer. He was determined to figure out what the issue was and was able to fix it. Thank you Jay for always helping when needed and doing in a timely manner.

Kelliye Ward

Purchasing Director, Southwestern Interiors

Rating of 5 stars for Sean Kershaw of Contego Support! I had corrupted Microsoft Authenticator and needed to rebuild a corporate Outlook account on a new phone and a new computer. Sean was outstanding in every aspect of this support effort. Friendly, knowledgeable, insightful and worked very patiently unraveling the mess I had from changes in computer and mobile phone. Thank you for your assistance.

Greg Price

Partner, Seaton Hill

Michael was excellent at taking care of my problem. He replied in less than 10 minutes and fixed the problem in less than 5 minutes.

Jorge Perez

Community engagement manager, St. Philip’s School and Community Center

Contego has been my computer support for at least 8 years. I am a 2 person professional organization. I receive immediate response when I need them and they have been able to walk us through all of our problems. As a small customer I receive great service, which is not always the case with service providers. I strongly endorse the help desk at Contego.

Sean McCarter

Managing Partner, McCarter Law

I couldn’t do it without the expertise of this group! By far the best MSP in the Metroplex!

Christopher Daggett

IT Manager, Propac Inc.

This is a great company to work with for your Managed IT Services. They have provided quick response to all of our cybersecurity and IT support issues. Give these guys a call if you need reliable IT support for your business.

Trey Mills

Oak Cliff Mirror and Glass

Long-Term IT Support for Complex Business Operations

How a Banking Institution Modernized IT Without Compromising Security or Daily Operations

Facing pressure to modernize, this banking client partnered with Contego to unify security and infrastructure change with minimal risk.

How a Non-Profit Ended Recurring IT Issues with Always-On Managed Support

Facing repeated disruptions and unreliable support, the organization gained stable operations, stronger security, and a trusted IT partner.

How A Manufacturing Company Reduced Network Risk While Improving Security Confidence and Performance

With managed firewall oversight and continuous monitoring, this manufacturing company strengthened protection and improved network performance with guidance from Contego Solutions.

Awards & Certifications

Engineering IT Services Built Around Operational Reality

Practical support for complex technical environments

Managed IT Support

Keep daily work moving

Engineering teams need fast, dependable access to drawings, specifications, shared folders, cloud tools, and line-of-business applications. Managed IT support helps reduce daily interruptions by keeping endpoints, users, infrastructure, and support requests organized under one accountable model.

Contego Solutions supports environments with practical service processes, technical escalation, and a customer-focused approach built over more than 20 years.

App and Device Support

Support critical tools

Specialized engineering applications and large project files place real pressure on networks, storage, and user devices. Application and workstation support helps keep production tools usable, responsive, and aligned with how your team works across projects.

Support can include troubleshooting, endpoint management, software access coordination, and infrastructure guidance so technical staff spend less time waiting on IT and more time delivering work.

Backup and Recovery

Protect project data

Project data is one of the most valuable assets in an engineering firm. Backup and disaster recovery planning helps protect drawings, models, contracts, and business records from hardware failure, accidental deletion, security incidents, and other disruptions.

Contego Solutions focuses on storage, archival, replication, and recovery planning that supports continuity, reduces avoidable risk, and gives leadership clearer expectations around data protection.

Security Services

Reduce security risk

Security should support engineering operations without creating unnecessary barriers for users. Contego Solutions started as a managed firewall company in 2002, and that foundation still shapes the way security services are delivered today.

Services can include managed firewall, security design, remediation support, endpoint protection, and practical security guidance that helps protect client data, project files, and business systems from evolving threats.

Managed Networking

Improve network stability

Engineering firms often need dependable access across offices, job sites, remote users, and cloud systems. Managed networking helps improve visibility, performance, and stability across the systems your team uses to collaborate and deliver work.

Contego Solutions provides network support, infrastructure planning, firewall coordination, and cloud connectivity guidance so your environment is easier to manage, troubleshoot, and scale as operational needs change.

Co-Managed IT

Extend your IT capacity

If your firm has an internal IT team, Contego Solutions can provide additional capacity and technical expertise without replacing the people who already know your business. This co-managed approach helps offload support requests, security tasks, projects, or infrastructure needs.

The goal is practical alignment: give internal staff room to focus on higher-impact work while adding a stable support resource for recurring needs and complex issues.

Our Elite Partners

Proven IT Experience for Engineering Operations

Businesses Trust IT Services

32 min

Average Issue Resolution Time

82%

First-Call Resolution Rate

Reliable IT Support for Project-Driven Teams

Engineering firms depend on technology that keeps drawings, models, project files, and communication moving without unnecessary friction. Contego Solutions provides managed services, professional services, and IT support that help protect your data, improve reliability, and give your team a clearer path for day-to-day operations.

Support is shaped around the way technical teams actually work, including endpoint management, networking, firewall management, backup and disaster recovery, cloud solutions, and application support. Instead of forcing a generic support model, the focus stays on operational fit, security, and service quality so your internal resources can spend more time on client work and less time chasing recurring IT problems.

Support for the Systems Engineering Firms Rely On

Engineering environments often carry more IT complexity than a typical office. Large files, specialized applications, shared project data, remote access, and security concerns all need to work together without slowing production.

Managed networking that supports dependable access to shared resources.
Endpoint management for workstations, laptops, and business devices.
Backup and disaster recovery planning to protect project data.
Managed firewall and security services built on decades of security experience.
Help desk support that keeps users productive when issues interrupt work.
Cloud and infrastructure guidance aligned to your operational needs.

A Practical IT Partner for Engineering Operations

Contego Solutions is built to function as an extension of your business or your internal IT department. That matters when your team needs steady support, knowledgeable escalation, and practical recommendations that account for cost, risk, and user productivity.

Founded in 2002 as a managed firewall company, Contego Solutions has grown into a full-service IT partner with experience supporting organizations that have meaningful technology needs. The approach remains grounded: protect data and optimize business operations, reduce operational IT costs where practical, and provide Customer Service and Security delivered with Technical Expertise.

Discuss Your Engineering IT Needs

Get practical guidance for a more stable, secure IT environment.

Related IT Services for Engineering Firms

Frequently Asked Questions

What does engineering firm IT services include for technical teams?

You get comprehensive support designed around the operational needs of engineering environments. Services include managed networking, endpoint management, backup and disaster recovery, managed firewall and security, cloud solutions, help desk support, and application support. The focus is on keeping CAD workstations, project files, and collaboration tools running smoothly, so your technical team experiences fewer IT disruptions and more reliable access to the resources they use every day.

How can engineering firm IT services help reduce project disruptions?

By proactively managing your IT systems, you minimize downtime from file access, network issues, and application errors. The service is built to support large files, shared data, and specialized engineering software, so your team spends less time troubleshooting and more time on client projects. You also benefit from experienced security and backup planning that protects your work and keeps operations moving, even if an issue occurs.

What is the process for getting started with engineering firm IT services?

The process begins with a review of your current IT environment and a discussion of your workflow, project demands, and support needs. You receive practical recommendations tailored to your firm’s technical realities, whether you need full IT outsourcing or support for your in-house team. Implementation is scheduled around your operations to minimize disruption, and ongoing services are adjusted as your business evolves.

How is pricing structured for IT services for engineering firms?

Pricing is designed to reflect the complexity and size of your environment, with flexible options that range from fully managed services to supplemental IT support. You can choose from predictable monthly agreements or pay-by-the-hour models, depending on your operational fit. This approach helps you control IT costs while ensuring you get the level of support your projects demand.

What makes this provider different from other engineering firm IT services companies?

You benefit from a Dallas-based team with more than 20 years of experience supporting project-driven organizations. The service is shaped around customer service, security, and technical expertise as connected priorities, not separate offerings. Long-term client relationships, consistent staff, and a focus on fitting your operational reality mean you get an extension of your business, not just another vendor.