CISO Support

Security support for mature IT leadership.

Close security gaps with support from a provider founded as a managed firewall company in 2002.

Reduce audit pressure with practical NIST, CIS, and SOC 2 alignment guidance for your team.

Strengthen detection with security tools from ThreatLocker, AdLumen, and SentinelOne.

Move faster during incidents with remediation support from a security-focused MSP.

Keep internal teams focused on high-impact work with scalable managed security support.

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Our Clients

Trusted by Long-Term IT and Security Clients

Stable service, practical security support, and relationships built over years.

Rating of 5 stars for Sean Kershaw of Contego Support! I had corrupted Microsoft Authenticator and needed to rebuild a corporate Outlook account on a new phone and a new computer. Sean was outstanding in every aspect of this support effort. Friendly, knowledgeable, insightful and worked very patiently unraveling the mess I had from changes in computer and mobile phone. Thank you for your assistance.

Greg Price

Partner, Seaton Hill

Michael was excellent at taking care of my problem. He replied in less than 10 minutes and fixed the problem in less than 5 minutes.

Jorge Perez

Community engagement manager, St. Philip’s School and Community Center

This is a great company to work with for your Managed IT Services. They have provided quick response to all of our cybersecurity and IT support issues. Give these guys a call if you need reliable IT support for your business.

Trey Mills

Oak Cliff Mirror and Glass

Contego has been my computer support for at least 8 years. I am a 2 person professional organization. I receive immediate response when I need them and they have been able to walk us through all of our problems. As a small customer I receive great service, which is not always the case with service providers. I strongly endorse the help desk at Contego.

Sean McCarter

Managing Partner, McCarter Law

I couldn’t do it without the expertise of this group! By far the best MSP in the Metroplex!

Christopher Daggett

IT Manager, Propac Inc.

I’ve had a great experience working with Contego Solutions. Their team is consistently professional, reliable, and always willing to go the extra mile to make sure everything runs smoothly.
A special thank you to Jay V, he truly stands out. Jay always takes the time to help, no matter how busy things get. He’s patient, knowledgeable, and genuinely cares about resolving issues quickly and effectively. You can always count on him to follow through and make sure nothing is left unfinished.
It’s rare to find someone so responsive and dedicated, and Jay has made a big difference in our overall experience with Contego Solutions.
Highly recommend both the company and especially Jay V for anyone looking for dependable support and excellent service.

Waleska Schell

Choice Solutions

I would like to thank Jay R. for helping me with my printer. He was determined to figure out what the issue was and was able to fix it. Thank you Jay for always helping when needed and doing in a timely manner.

Kelliye Ward

Purchasing Director, Southwestern Interiors

Contego is one of the most reliable IT companies I’ve had the pleasure of working with. They resolve any problems we have quickly, and make the whole process stress free. Huge shoutout to Jay, who has always been a huge help to me. Couldn’t recommend them more!

Caitlin Coon

Account Manager, Southwestern Interiors

Long-Term Cybersecurity Support Since 2003

How a Banking Institution Modernized IT Without Compromising Security or Daily Operations

Facing pressure to modernize, this banking client partnered with Contego to unify security and infrastructure change with minimal risk.

How a Non-Profit Ended Recurring IT Issues with Always-On Managed Support

Facing repeated disruptions and unreliable support, the organization gained stable operations, stronger security, and a trusted IT partner.

How A Manufacturing Company Reduced Network Risk While Improving Security Confidence and Performance

With managed firewall oversight and continuous monitoring, this manufacturing company strengthened protection and improved network performance with guidance from Contego Solutions.

Awards & Certifications

CISO Support Built Around Real Security Operations

Framework-aware security execution

Posture Review

Know Where Risk Stands

Security posture work begins with clarity. Contego Solutions helps assess the operational controls around your users, endpoints, firewalls, network, backup, cloud services, and support processes so security leaders can see where the environment is strong and where practical gaps remain.

Support can be mapped to NIST, CIS, and SOC 2 expectations, giving your team a clearer path for prioritizing remediation, explaining risk, and preparing for leadership or auditor conversations.

Threat Detection

Improve Threat Visibility

Threat detection is most effective when it connects tools, people, and process. Contego Solutions supports security operations with technologies such as ThreatLocker, AdLumen, and SentinelOne, paired with managed IT knowledge of the environment those tools protect.

This helps reduce blind spots across endpoints, applications, and network activity. Your team gains a security-capable partner that can help investigate alerts, support containment steps, and coordinate technical follow-through when issues require action.

Framework Support

Make Controls Actionable

Framework alignment can become difficult when controls live across many systems and teams. Contego Solutions helps translate NIST, CIS, and SOC 2 requirements into practical IT work, including access controls, endpoint management, firewall practices, backup readiness, and documentation support.

The value is not paperwork alone. It is a clearer connection between control expectations and the daily operational tasks that support them, helping your team prepare for audits, board updates, and ongoing risk reviews.

Incident Response

Respond With More Control

When a security event occurs, speed and coordination matter. Contego Solutions provides incident response and remediation support for organizations that need technical help containing issues, restoring systems, reviewing affected infrastructure, and reducing the chance of recurrence.

Because the company also supports managed networking, firewall, endpoint, backup, cloud, and application environments, response work can stay connected to the systems your business depends on every day.

Backup Recovery

Protect Recovery Readiness

Security programs depend on resilient operations. Contego Solutions supports backup and disaster recovery planning with storage, archival, replication, and recovery services designed to protect data and reduce business disruption.

For CISOs, this adds an important operational layer to risk management. Your recovery strategy can be reviewed alongside infrastructure, endpoint, and network considerations, helping leadership understand not just whether data is protected, but how recovery would work in a real disruption.

Board Reporting

Clarify Security Posture

Board and auditor conversations require clear evidence, not just technical activity. Contego Solutions helps security leaders organize the operational details behind security posture, including control alignment, remediation status, endpoint and firewall coverage, backup readiness, and support practices.

This gives your team a more practical way to communicate risk, progress, and investment needs. The focus stays on business clarity: protecting data, reducing disruption, and supporting responsible IT decisions.

Our Elite Partners

Proven Security Support for IT Leaders

Companies Supported

32 min

Average Issue Resolution Time

82%

First-Call Resolution Rate

Security Execution That Supports CISO Priorities

Security leaders need more than tool coverage. You need an operational partner that understands how controls, infrastructure, endpoints, firewalls, backup, and user support affect the security posture presented to executives, auditors, and stakeholders.

Contego Solutions supports CISOs and security-focused leaders with managed services, professional services, and IT support that connect security requirements to day-to-day execution. Since 2002, the company has grown from managed firewall services into full-service IT support with security, backup and disaster recovery, managed networking, endpoint management, cloud solutions, and incident response capabilities. The goal is practical: protect data, reduce disruption, and help your team maintain control without adding unnecessary complexity.

Practical Support Across Security Operations

Contego Solutions helps turn security strategy into operational work your team can track, explain, and improve. Support can align with familiar frameworks and the realities of your environment, without forcing a one-size-fits-all model.

NIST, CIS, and SOC 2 control alignment support
Managed firewall, endpoint, and network security operations
Threat detection support using established security platforms
Backup, disaster recovery, replication, and recovery planning
Incident response, remediation, and post-event support
Board and auditor-ready security posture conversations

Augment Your Team Without Losing Control

For organizations with internal IT or security teams, Contego Solutions can operate as an extension of the client IT department. That means added technical depth for projects, security reviews, endpoint work, firewall management, backup validation, and response planning without replacing the leadership already in place.

This fit-based model is useful when your program is mature enough to need dependable execution but not always large enough to staff every specialty internally. With more than 20 years of operating history, long-term client relationships, and no outsourced help desk operations, Contego Solutions brings stable service delivery to security programs that need both strategic clarity and practical follow-through.

Discuss Your CISO Support Needs

Get practical guidance for strengthening security operations

Related Security and IT Support Services

Frequently Asked Questions

What does a CISO support service actually provide for my business?

CISO support services provide practical security leadership and operational expertise for your organization. You gain guidance on aligning with frameworks like NIST, CIS, and SOC 2, plus hands-on help with managed firewalls, endpoint protection, threat detection, and incident response. This service connects high-level security strategy with day-to-day IT execution, so your security posture is robust and auditable without disrupting operations.

How can ciso support help reduce audit and security pressure?

CISO support helps you prepare for audits and reduce pressure by turning complex security requirements into actionable plans. You receive assistance with control alignment, documentation, and evidence collection tailored to familiar frameworks. This means fewer surprises during audits and a clear story for executives and stakeholders, letting your team focus on business priorities instead of scrambling for compliance.

What is the process for engaging ciso support for my internal IT team?

The process starts with a consultative review of your current environment, security gaps, and operational goals. Based on your needs, support is designed to integrate with your existing IT team, providing as much or as little involvement as required. Services can include ongoing advisory, hands-on remediation, security tool management, and regular check-ins to ensure alignment with your business and regulatory requirements.

How do you structure pricing and timelines for ciso services?

Pricing and timelines are structured around your environment’s size, complexity, and the level of support you need. Options range from flexible project-based assessments to ongoing monthly engagements, so you can scale support up or down as needed. During your initial consultation, you receive a tailored proposal outlining costs, deliverables, and recommended timelines based on your specific goals and operational realities.

What makes this ciso support different from other providers?

You benefit from a Dallas-based team with over two decades of security and IT operations experience, serving as an extension of your business rather than just a vendor. All staff are local, no outsourced help desk, ensuring consistent service and deep familiarity with your environment. Long-term client relationships, a focus on both customer service and security, and practical operational guidance set this support apart from generic, tool-centric alternatives.