Backup and Disaster Recovery

Reliable recovery planning for business continuity.

Data loss disrupts operations; Contego applies recovery planning backed by experience since 2002.

Unclear recovery steps create delays; structured plans help teams restore critical systems with confidence.

Backup gaps increase risk; ongoing review supports storage, replication, archival, and recovery needs.

Internal IT teams get support for complex recovery work, freeing time for higher-impact projects.

Long-term client retention reflects dependable service, including relationships maintained since 2003.

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Clients That Trust Contego Solutions

Service Consistency Clients Can Depend On

Long-term relationships reflect a practical, customer-focused approach to IT support.

This is a great company to work with for your Managed IT Services. They have provided quick response to all of our cybersecurity and IT support issues. Give these guys a call if you need reliable IT support for your business.

Trey Mills

Contego has been my computer support for at least 8 years. I am a 2 person professional organization. I receive immediate response when I need them and they have been able to walk us through all of our problems. As a small customer I receive great service, which is not always the case with service providers. I strongly endorse the help desk at Contego.

Sean McCarter

I’ve had a great experience working with Contego Solutions. Their team is consistently professional, reliable, and always willing to go the extra mile to make sure everything runs smoothly.
A special thank you to Jay V, he truly stands out. Jay always takes the time to help, no matter how busy things get. He’s patient, knowledgeable, and genuinely cares about resolving issues quickly and effectively. You can always count on him to follow through and make sure nothing is left unfinished.
It’s rare to find someone so responsive and dedicated, and Jay has made a big difference in our overall experience with Contego Solutions.
Highly recommend both the company and especially Jay V for anyone looking for dependable support and excellent service.

Waleska Schell

Contego is one of the most reliable IT companies I’ve had the pleasure of working with. They resolve any problems we have quickly, and make the whole process stress free. Huge shoutout to Jay, who has always been a huge help to me. Couldn’t recommend them more!

Caitlin Coon

I couldn’t do it without the expertise of this group! By far the best MSP in the Metroplex!

Christopher Daggett

I would like to thank Jay R. for helping me with my printer. He was determined to figure out what the issue was and was able to fix it. Thank you Jay for always helping when needed and doing in a timely manner.

Kelliye Ward

Rating of 5 stars for Sean Kershaw of Contego Support! I had corrupted Microsoft Authenticator and needed to rebuild a corporate Outlook account on a new phone and a new computer. Sean was outstanding in every aspect of this support effort. Friendly, knowledgeable, insightful and worked very patiently unraveling the mess I had from changes in computer and mobile phone. Thank you for your assistance.

Greg Price

Michael was excellent at taking care of my problem. He replied in less than 10 minutes and fixed the problem in less than 5 minutes.

Jorge Perez

Continuity Support for Long-Term Client Operations

How a Banking Institution Modernized IT Without Compromising Security or Daily Operations

Facing pressure to modernize, this banking client partnered with Contego to unify security and infrastructure change with minimal risk.

How a Non-ProMt Ended Recurring IT Issues with Always-On Managed Support

Facing repeated disruptions and unreliable support, the organization gained stable operations, stronger security, and a trusted IT partner.

How A Manufacturing Company Reduced Network Risk While Improving Security Confidence and Performance

With managed firewall oversight and continuous monitoring, this manufacturing strengthened protection and improved network performance with guidance from Contego Solutions.

Awards & Certifications

Backup and Recovery Services Built for Continuity

Practical protection for critical systems

Backup Planning

Coverage aligned to risk

Backup design starts with understanding where your data lives, which systems are essential, and how disruption would affect daily operations. Contego Solutions helps evaluate servers, cloud platforms, endpoints, storage, and application dependencies so backup coverage supports the way your business actually functions.

This practical planning reduces blind spots and gives decision-makers a clearer view of what is protected, what needs attention, and how recovery priorities should be organized.

Data Replication

Faster access to restore points

Replication can help reduce the operational impact of system failure by maintaining recoverable copies of critical data and environments. Contego Solutions aligns replication planning with your infrastructure, network capacity, storage needs, and recovery priorities rather than treating it as a standalone tool.

The goal is a recovery approach that supports business continuity, avoids unnecessary complexity, and gives your team a more dependable path when important systems need to be restored.

Archival Strategy

Cleaner long-term data control

Long-term data needs are different from active production recovery. Contego Solutions helps structure archival and retention approaches that support operational access, storage management, and responsible data protection without overloading primary systems.

This includes reviewing what should be retained, where it should live, how it should be accessed, and how archival decisions fit with backup, security, cloud, and infrastructure planning. The result is a cleaner, more manageable data environment.

Recovery Workflows

Clear steps during disruption

A recovery plan is only useful if people know what to do when disruption happens. Contego Solutions helps document practical recovery workflows, escalation paths, and restoration priorities so your team has a clearer operating model during stressful events.

Plans can account for application dependencies, user access, network considerations, and support responsibilities. This helps reduce guesswork, improve coordination, and connect technical recovery actions to the needs of the business.

Security Alignment

Recovery with security in mind

Backup and recovery cannot be separated from security. Ransomware, credential misuse, endpoint compromise, and configuration gaps can all affect whether data is recoverable when it matters. Contego Solutions brings a security-minded approach shaped by its roots as a managed firewall company founded in 2002.

Recovery planning is considered alongside managed firewall, endpoint management, incident response, and broader IT support so your protection strategy is more complete and practical.

Managed Review

Ongoing operational alignment

Business systems change over time, and backup plans should be reviewed as those changes happen. Contego Solutions supports ongoing monitoring, adjustment, and operational review as part of a broader managed IT relationship or as professional support for internal IT teams.

This helps keep backup and recovery planning aligned with new users, applications, storage requirements, cloud changes, and security needs while helping reduce the burden on your internal staff.

Our Elite Partners

Proven Experience Behind Dependable Recovery Planning

82%

IT Tickets Resolved On First Call

30 Min

High Priority Response Time

32 Min

Average IT Issue Resolution Time

Protect Data and Reduce Operational Disruption

Backup and disaster recovery should do more than copy files. It should give your business a practical path to restore data, regain access, and keep operations moving when hardware failure, cyber incidents, user error, or outages create disruption.

Contego Solutions approaches recovery planning as part of a broader IT foundation. Your backup strategy is aligned with storage, cloud, endpoint management, networking, security, and support needs, so recovery decisions are based on how your team actually works.

The result is a clearer, more dependable recovery model that helps protect data, reduce operational risk, and give internal teams a stronger partner for day-to-day continuity planning.

Recovery Planning Built Around Real Operations

A dependable recovery program starts with knowing what matters most, where the risk sits, and how quickly key systems need to return.

Backup planning aligned to business-critical applications and data
Storage, archival, replication, and recovery considerations
Support for cloud, server, endpoint, and network dependencies
Practical recovery workflows that reduce confusion during incidents
Review of backup coverage to help identify operational gaps

Contego Solutions connects technical recovery work to business priorities, helping you avoid overbuilt systems in one area while leaving critical data exposed in another.

A Service-First Partner for Continuity

Disaster recovery is not a one-time configuration. Environments change, applications move, employees create and store data differently, and new security threats continue to affect business continuity planning.

Contego Solutions supports recovery as part of managed services, professional services, and IT support. That means backup discussions can be tied to firewall strategy, endpoint management, cloud solutions, help desk needs, and infrastructure projects instead of handled in isolation.

With more than 20 years of IT experience and long-standing client relationships, Contego Solutions brings a calm, service-first approach to protecting operations and helping your team make practical recovery decisions.

Discuss Your Recovery Readiness

Get a practical recovery plan built around your business operations.

Related Services That Strengthen Recovery

Frequently Asked Questions

What does the backup and disaster recovery service actually cover?

This service covers backup planning, storage, replication, archival, and recovery workflows for your business-critical data and applications. You get support across cloud, server, endpoint, and network environments, with practical recovery plans designed to match your daily operations. The goal is to protect data, minimize downtime, and ensure you can restore access quickly after hardware failure, cyber incidents, or accidental data loss.

How can backup and disaster recovery help reduce operational disruption for my business?

Backup and disaster recovery helps you regain access to data and systems quickly after an incident, allowing business operations to continue with minimal interruption. With structured plans and regular reviews, you avoid confusion during recovery and can prioritize the most critical applications. This reduces both the risk of extended downtime and the operational costs tied to lost productivity.

What is the process for setting up a backup and disaster recovery plan?

The process starts with an assessment of your business priorities, applications, and data to identify what needs protection and how quickly it must be restored. Next, storage, replication, and archival strategies are mapped to your operational requirements. You receive a customized recovery plan, and ongoing review ensures the plan adapts as your environment changes, so backup coverage remains effective.

How long does it take to implement a backup and disaster recovery solution?

The implementation timeline depends on your IT environment’s size, complexity, and current backup setup. Most businesses can expect the initial assessment, planning, and deployment to take from a few days to several weeks. This process is designed to fit around your team’s daily operations and avoid unnecessary disruption, with clear milestones and communication throughout.

What makes your backup and disaster recovery approach different from other providers?

You benefit from experience that spans more than 20 years, Dallas-based support staff, and a service model built around customer service and business alignment. The approach emphasizes practical fit, continuity for long-term operations, and integration with your existing IT team if needed. High client retention and dependable execution provide you with a recovery partner that acts as an extension of your business, not just a vendor.